TELEPHONES (VoIP)

Over the years your cell phone has become more of a computer then a phone. Your desk used to have to separate devices, a phone and a computer, with the passing of time the computer and phone are coming together to become one integrated device. With the today's apps, you can open an app to see who is on the phone on your office, you can have your call routed to your cell phone, you can check your voice and read your transcribed voicemail, or you can send a text all from your computer, the driving technology behind this convergence is Voice over Internet Protocol (VoIP) telephone system.

What is VoIP? It is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (old copper line) phone line.  Wikipedia link for additional in

What Features are available?
  • Voicemail to Email/SMS
  • Custom Hold Music
  • Intercom / Paging
  • Forwarding
  • Visual Voicemail
  • Call Recording
  • Call Conferencing
  • Mobile & Desktop Apps
  • Text Messaging
  • Office365 Integration
  • Reporting and Analytics and many more.
Success Story

A company moved into a temporary office. The company was using a cell phone as an office phone for all 7 employees. When a call was received, the cell phone passed along to the employee to employee which was not very efficient. The company order VoIP phone service on Monday and on Wednesday of the same week they had working VoIP phones at everyone’s desk. There were three factors which aided in this fast turnaround, the office had an internet connection, the office wiring pre-installed in the office connecting each office to the internet and the quick turn around time by the VoIP vendor.

What happens if the internet is down? When phone communication is interrupted, businesses cannot move forward. Voice Continuity Policies is a term used to describe a service which monitors your internet connection and when there is an interruption there are a set of instructions or polices which will route the calls to cell phone.  Voice Continuity Policies help ensure that phone service is maintained, operations resume quickly.

Any interest?
Like to learn more or would you like to test VoIP phone, in your office, for a few days?  Call me (312) 543-4427 and we can discuss this VoIP phones in more detail.